About Roots Research Services

Roots Research Services started in 2008 by Marcus Dingwall LL.B (Hons). For the last three years we have been mainly working with companies within the probate sector in the UK and Europe. For 2011 we will be furthering our offering to individuals around the world.

Roots Research Services consist of a small team based in Wolverhampton and London, who manages projects and our network of researchers.

We believe in creating loyal business by providing a superior service efficiently and cost effectively. We are very flexible, you have to be when dealing with the Caribbean as each country have different systems, technology and levels of experience. Our current list of countries is growing.

Our team’s success lies in seeking the best researchers who believe in our ethos. Many of our researchers are academia or former amateur hobbyists. Our aim is to continue to build on this unique network of researchers to benefit our customer needs..

We believe in building effective relationships with our customers and partners. We are committed to responding to customer needs in a timely manner and to foster open and transparent communications. We are constantly reviewing our operations in order to develop an efficient, lean enterprise without unnecessary hierarchy and bureaucracy.

As a fast growing small business we believe in participating responsibly in the global marketplace. We are committed to understanding and respecting the laws, values and cultures wherever we do business. Socially, employees often volunteer their time or help raise funds for charity.

We have a passion for growing our business through operational excellence, superior customer experience and great value.